Caterpillar electronic technician 2019C is an updated version of the caterpillar dealer diagnostic software.
Cat works with the Caterpillar Communication Adapters family.
The recommended adapter is a Caterpillar Communication Adapter III Kit PN 538-5051 (Replaces 466-6258).
This diagnostic app allows you to: Change vehicle’s parameters Lock / Unlock parameters Diagnose and reconfigure Reading of error codes ECM Flash
Recently, we have received a lot of questions about the most convenient way to obtain this product.
As soon as payment is done you will be redirected to the download page.
The Electronic Technician application can be easily downloaded.
The small file size(~ 500Mb) allows you to get and set up the app within up to 20 minutes even with the slow internet connection or mobile internet.
The activation takes like 5 minutes and you’re ready to go.
Error When Launching Service Tool
There is a Microsoft issue with upgrading libraries during an installation involving certain versions of the C++ redistributable. After a successful service tool installation, when trying to run the service tool for the first time, one of the following errors may occasionally appear: “The entry point could not be located in api-ms-win-crt-runtime” or “The program can’t start because mfc140u.dll is missing from your computer.” If either of these messages is displayed, follow the procedure below. This procedure requires administrator rights.
1. Open the Start Menu
2. Click the Control Panel
3. Click the “Programs and Features” icon. If there is only a “Programs” icon, click the “Uninstall a Program” link next to the icon.
4. Find the program entry for either “Microsoft Visual C++ 2015 Redistributable (x86) – 14.0.24215” or “Microsoft Visual C++ 2015 Redistributable (x86) – 14.0.242151”
5. If the specified program entry is not found, proceed directly to step 8
6. If the specified program entry is found:
a) Right-click the specified program entry
b) Click the Change menu item
c) Click the Repair button in the dialog that appears
d) Verify that the service tool runs properly
7. If the service tool still displays an error after the Repair operation:
a) Right-click the specified program entry
b) Click the Uninstall menu item
8. Click the link below to download an x86 version of the runtime package from Microsoft.
https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe
9. Install the downloaded package
10. Verify that the service tool runs properly
11. If the service tool still displays an error, please send an email to the support department.
Caterpillar ET Getting Started Guide in PDF Format
What’s New – 2019C
Indication of Selected Communications Adapter
The service tool now displays the selected communications adapter when the service tool is disconnected. The adapter name is displayed in the status area at the bottom right of the service tool window.
End of Support for Windows 7
Microsoft is ending extended support for Windows 7 as of January 2020. The service tool will be ending support for Windows 7 as of the 2020A release.
What’s New – 2019B
Automatic Product Status Report (PSR) Upload
The service tool includes a new tool that automatically uploads Product Status Reports. The tool scans for newly generated Product Status Reports and uploads them when an internet connection is available. The default is that automatic report uploading is enabled. The Preferences dialog has an option to disable the tool.
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